Terms Of Service

Terms & Conditions

This website is operated by Walnut Grove. Throughout the site, the terms “we,” “us,” and “our” refer to Walnut Grove, operated by Gratitude Group.

We provide this website, including all information, tools, and services available from this site, to you conditioned upon your acceptance of the following terms and conditions (“Terms,” “Terms of Use”).

By visiting our website and/or purchasing an item, you agree to these Terms and Conditions.

These Terms and Conditions apply to all users of the website.

Please read these Terms and Conditions carefully before using the website. If you do not agree to the Terms, you may not use our website or services.


1. Terms and conditions for the online shop

By using this website, you confirm that you are of legal age in your country or state of residence, or that you have given us permission to allow minor dependents to use the site.

You may not use our website or products for unlawful purposes.

It is prohibited to transmit malicious code or impair the functionality of the service.

Any violation will result in termination of your access to our services.


2. General Terms and Conditions

We reserve the right to refuse, limit, cancel, or reject any order at our sole discretion, including but not limited to technical errors, pricing errors, suspected fraud, unauthorized transactions, stock issues, duplicate orders, or suspicious activity.

Data transmissions over the internet (excluding payment information) may take place unencrypted.

Payment information is always transmitted securely via encrypted networks.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or website without our express written permission.


3. Accuracy and timeliness of information

We are not responsible if information on this site is incomplete, outdated, inaccurate, or not current.

All content is provided for general informational purposes only and does not constitute professional advice.

We reserve the right to modify content at any time without obligation to update prior information.


4. Changes to services and prices

Product prices, shipping fees, discounts, and promotions are subject to change at any time without prior notice.

We may modify, suspend, or discontinue services or parts of the website without prior notice for operational, legal, or commercial reasons.


5. Formation of contract

The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog.

By clicking the “Buy” or “Checkout” button, you submit a binding offer.

An automatically generated order confirmation does not constitute acceptance of the contract.

The purchase contract is concluded only when we confirm shipment of the goods.

We reserve the right to cancel or refuse any order before shipment for operational, legal, fraud prevention, pricing, or stock-related reasons.


6. Warranty

Products are covered by applicable consumer protection laws.

Nothing in these Terms affects your statutory rights as a consumer.


7. Products and services

Some products may be available exclusively online and in limited quantities.

We strive to display product images, descriptions, and colors as accurately as possible.

However, variations may occur due to different screen settings, lighting, or display configurations.

We reserve the right to restrict sales to certain persons, regions, states, or countries where legitimate reasons exist.

Products may be discontinued, modified, or replaced at any time without prior notice.

Shipping information:

All products are shipped directly from our international logistics partners and fulfillment centers to the end consumer.

Estimated delivery times are provided for guidance only and are not guaranteed.

Delays may occur due to customs clearance, carrier issues, weather conditions, public holidays, high order volumes, or other circumstances beyond our control.

Customs duties, import taxes, local charges, or similar fees may apply depending on the destination country or state and are the responsibility of the customer.

We are not responsible for delays caused by customs, carriers, or incorrect shipping information provided by the customer.


8. Billing and account information

We reserve the right to review, hold, modify, refuse, or cancel orders where incorrect, incomplete, suspicious, or potentially fraudulent information has been provided.

You agree to provide accurate, current, and complete account and purchase information and to update it if changes occur.


9. Optional third-party tools

We may provide access to third-party tools over which we have no control.

Use of such tools is entirely at your own risk.

We do not provide any warranties regarding the availability, reliability, or performance of third-party tools.


10. Links to third-party providers

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy, availability, or practices of third-party providers.

Any transactions with third-party providers take place exclusively between you and the respective provider.


11. User content and comments

If you submit content, suggestions, reviews, testimonials, or comments, you grant us the right to use, reproduce, publish, edit, and distribute them for business and marketing purposes.

You must not submit content that violates the rights of third parties or applicable laws.

You are solely responsible for any content you provide.


12. Personal data

Personal data is processed in accordance with our Privacy Policy.

By using our website, you consent to the collection and processing of your information as described in our Privacy Policy.


13. Errors, inaccuracies and omissions

Information on the website may contain typographical errors, inaccuracies, omissions, or outdated information.

We reserve the right to correct such issues at any time without prior notice, including after an order has been submitted.


14. Prohibited uses

The website may not be used for unlawful, misleading, harmful, abusive, fraudulent, or malicious purposes.

Violations may result in immediate suspension or termination of access.


15. Limitation of liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, punitive, special, or consequential damages, including but not limited to loss of profits, loss of data, shipping delays, customs delays, carrier issues, product misuse, or temporary website unavailability.

Our total liability for any claim shall never exceed the amount paid by the customer for the product in question.

Your statutory consumer rights remain unaffected where required by law.


16. Indemnification

You agree to indemnify and hold Walnut Grove, harmless from any claims, damages, liabilities, or expenses arising from your unlawful use of the website or violation of these Terms.


17. Severability clause

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.


18. Termination

These Terms remain effective until terminated by either party.

We may immediately terminate access in the event of violations, suspected fraud, abuse, or unlawful use of the website.


19. Applicable law

These Terms and Conditions are governed by the laws of the State of Wyoming, United States, without prejudice to mandatory consumer protection laws applicable in the customer’s place of residence.


20. Returns & refunds

Information regarding returns and refunds can be found in our Return & Refund Policy.


21. Contact

Shop Name: Walnut Grove (Part of Gratitude Group)
Company Registration Number: 320841629

Business address:
312 W 2nd Street, Casper, WY 82601, United States
Warehouse address:
801 Lake St E, Wayzata, MN 55391, United States

📧 Email: info@bywalnutgrove.com
📞 Phone: +1 980 417 2401
Contact form: https://www.bywalnutgrove.com/pages/contact